Shipping Policy

Last Updated: June 25, 2026

At The Serious Beard, we work hard to process and ship your orders as quickly as possible. Please review our shipping policy below.

Order Processing

• Orders are processed within 1-3 business days after payment is received.

• Orders are processed Monday through Friday, excluding holidays.

• Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times:

• United States: 5-10 business days

• Canada: 7-15 business days

• International Orders: 10-20 business days

Please note that delivery times are estimates and may vary due to weather conditions, customs processing, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping rates are calculated at checkout based on your location and selected shipping method. We may occasionally offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive an email containing a tracking number. Tracking information may take up to 48 hours to become active.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order. We are not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost, Stolen, or Delayed Packages

While we work with reliable shipping carriers, The Serious Beard is not responsible for packages that are lost, stolen, or delayed after they have been handed over to the carrier. If you experience an issue with your delivery, please contact the shipping carrier first. If you need assistance, our support team is happy to help.

International Orders

Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country. These fees are not included in the product price or shipping cost.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and include:

• Your order number

• Photos of the damaged item

• Photos of the packaging

We will review your claim and work with you to find a suitable resolution.

Contact Us

If you have any questions regarding shipping, please contact us:

Natur and Co
Email: info@naturandco.com 
Website: www.naturandco.com

Thank you for shopping with The Serious Beard. We appreciate your business and look forward to serving you!